Issues Reporting (AnyDAC)
From RemObjects Software
This is the AnyDAC How To reference page
Feel free to add your links to other appropriate new or existing topics below.
General
Please check the article "How To Ask Questions The Smart Way" here. We would appreciate if you followed the general guidelines described there.
Required information
To help us resolve your issues faster, please provide:
- Always:
- IDE version. For example, "CodeGear RAD Studio 2007 Version 11.0.2902.10471".
- AnyDAC version. For example, "AnyDAC v 2.0.3.295 (30.05.08)".
- If you work with DBMS:
- connection definition parameters.
- DBMS server and client versions. For example, "Oracle Server 9.2.0.8", "Oracle Client 9.2.0.1".
- optionally your DBMS server and client character sets. For example, "server / Database - UTF8", "Client - UTF8".
Obtaining required information
- run AnyDAC\Bin\ADExplorer;
- select connection definition;
- press plus sign to activate connection;
- choose "Info" page on right;
- copy all info from there, save to text file and attach to your email or just copy and paste to your mail.
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